VIP Arrival & Departure Concierge

Our VIP Arrival & Departure Concierge service is designed to simplify your arrival or departure, ensuring a seamless and stress-free airport experience. Whether you’re landing in Bali or preparing to leave, our professional representative will be there to assist you every step of the way.

VIP Arrival Service

  • Upon arrival, our representative will greet you after you exit the jet bridge, holding a sign with your name.
  • If you have an electronic passport, they will guide you to the auto gate. For non-electronic passports, the representative will escort you to the immigration line to complete your clearance.
  • After clearing immigration, our representative will assist you in the baggage claim area, and help you with the e-CD (electronic Customs Declaration) process.
  • Once your luggage is collected, you will be guided to customs to submit your e-CD, undergo a luggage x-ray, and scan your e-CD QR code.
  • When exiting, you will be welcomed with a flower garland, a refreshing cold towel, and bottled mineral water, as our representative escorts you to your driver for your hotel transfer.

VIP Departure Service

  • Our representative will greet you at the departure drop zone.
  • They will assist with your luggage and escort you to the priority check-in line.
  • You will be directed to the immigration counter for processing.
  • Once you’ve completed immigration, the representative will accompany you to the boarding gate.
Enquiry
Full Name*
Email Address*
Arrival Date
Departure Date
Flight Detail*
Your Enquiry*
Number of People*
Save To Wish List

Adding item to wishlist requires an account

5137
×